Frequently Asked Questions
Frequently Asked Questions
Answers to common questions about our programs, provider review process, fulfillment, and support.
Getting Started
How does the process work?
Select a program, complete your intake forms, and submit your medical information for provider review. If approved, your prescription is sent to a licensed U.S. compounding pharmacy for fulfillment.
Do I need to speak with a provider?
Some patients may require additional communication or follow-up during the provider review process depending on medical history and treatment request.
Prescriptions & Fulfillment
Are treatments guaranteed to be approved?
No. All treatment requests are reviewed individually by a licensed provider. Approval is based on medical appropriateness and provider discretion.
Who fulfills prescriptions?
Prescriptions are fulfilled by licensed U.S. compounding pharmacies.
Does Invyncible compound medications?
No. Invyncible does not compound medications or operate a pharmacy.
Shipping & Refills
How long does shipping take?
Shipping timelines vary based on provider approval timing, pharmacy processing, and location.
How do refills work?
Returning patients can log in to their account to continue care and submit refill requests for provider review.
Support
How can I contact support?
Our U.S.-based support team is available Monday–Friday, 9am–5pm EST.
Contact Support →