Invyncible uses an online telehealth process. You choose a treatment option, complete your intake, and submit the required information for provider review. A licensed provider reviews your intake and determines whether treatment is medically appropriate.

You can learn more on our How It Works page.

You may be asked to provide contact information, health history, medications, allergies, treatment goals, identity verification, photos, and other information needed for provider review.

Updated photos may be required for provider review, documentation, treatment eligibility, or state-specific requirements. Your information is submitted through secure, encrypted systems.

If you believe you are receiving a request to upload photos in error, please contact our support team.

A physician reviews your intake before a prescription decision is made. Depending on your treatment request, medical history, and state telemedicine rules, a consultation may be required.

This status means your request is in physician review. If a consultation or additional information is needed, the physician or care team may contact you. If no additional information is needed, the review can continue without a separate conversation.

Not every order or refill requires a new consultation. Consultation requirements depend on the treatment, your medical history, requested changes, refill timing, and state telemedicine rules. If you are due for an annual or bi-annual consultation, a new consultation may be required even for a refill.

No. Completing an intake or submitting an order does not guarantee that a prescription will be issued. A licensed provider must determine whether treatment is medically appropriate.

Treatment options may differ by wellness goal, active ingredient, formulation, program length, dosing structure, pharmacy availability, and provider requirements. The treatment pages provide general information, but the provider determines what is appropriate based on your intake.

Pricing can vary based on the medication formulation, pharmacy, supply amount, ingredients, and fulfillment requirements. A treatment with added vitamins or amino acids is not automatically priced higher because pharmacy pricing and formulation costs can vary.

It can, depending on the treatment, dose program, medication amount, formulation, and pharmacy pricing. Review the treatment details before ordering, and contact support if you are unsure about pricing for a higher-dose program.

Every patient’s GLP-1 experience is different. Some patients follow a typical titration schedule, while others find that maintaining a lower dose works best for them.

If you are interested in increasing your dose, you may review available programs or contact support for guidance. Ultimately, the physician determines what dose is medically appropriate.

Refills are not automatic. We recommend submitting your refill request at least one week before your treatment runs out. Since several programs last about 4-5 weeks, patients often submit their refill around week 3.

If you want help choosing a longer program or refill timing, call or chat with our support team. We can also reach out when it is time for your refill if you request that with the help team.

Processing times vary. Many no-issue requests may move quickly, but patients should allow up to 5-7 business days for provider review and pharmacy processing before shipment.

Overnight shipping only affects transit time after shipment; it does not speed up provider review or pharmacy processing.

Please contact support as soon as possible. Changes may not be possible once a prescription or shipment is already being processed.

Yes. Patients may choose the pharmacy where their prescription is sent or request a copy of their prescription, subject to pharmacy ability, applicable requirements, and provider review.

Compounded medications are not FDA-approved, and the FDA does not review compounded medications for safety, effectiveness, or quality before they are dispensed.

Payment information is captured securely at checkout, similar to a temporary authorization. Your payment is not finalized unless the physician approves the prescription.

If the prescription is not approved, the pending authorization is released. The amount of time it takes to no longer appear as pending on your statement depends on your bank or credit card institution. The same general process applies to eCheck payments. Payment and intake information are submitted through encrypted systems.

You can call, email, or use the website chat during support hours. Direct contact information is listed at the bottom of this page.

Contact the care team or prescribing provider with treatment-related concerns. If symptoms are severe or urgent, seek emergency medical care.

Invyncible is not for emergencies. Call 911 or seek immediate emergency medical care.